Calibration Laboratory
ICL Calibration Lab
IC LOGISTIX operates a world-class Calibration & Repairs Laboratory at its Randburg, South Africa offices. Our technical team is factory-trained and certified to perform calibrations and servicing to industry standards, ensuring high-quality, consistent after-sales support.
Fujikura (Japan) recommends that all Fujikura splice machines be calibrated annually or after every 5,000 arcs, whichever occurs first. Test equipment should also undergo annual calibration. All calibration services offered by ICL are carried out in accordance with the manufacturer’s specifications and procedures.
Adhering to these recommendations helps to extend equipment lifespan, minimize unexpected failures and downtime, and reduce long-term maintenance costs. Regular, manufacturer-standard calibration is a prudent investment in operational reliability and cost efficiency.
Accredited Service Centre
Our laboratory is equipped with state-of-the-art calibration equipment, and our after-sales support encompasses maintenance and calibration services, warranty repairs, and both telephone and WhatsApp assistance. Our team of engineers provides consistently high-quality workmanship on all splicing and testing products and accessories.
Our commitment:
- Accredited service centre: Sole authorised provider for Fujikura, AFL Test, Softing and Comway in Southern Africa, ensuring genuine parts and manufacturer-approved procedures.
- Certified technical team: Factory-trained and certified engineers deliver professional repairs, calibrations and high-quality workmanship on all splicing and testing products.
- State-of-the-art laboratory and traceable calibration: Equipped with modern calibration tools and procedures performed to manufacturer standards, with full documentation for quality and compliance.
- Rapid turnaround and parts availability: Three-day target for field splicer service/repairs and a comprehensive stock of spare parts for current models to minimise downtime.
- Comprehensive after-sales support: Maintenance, warranty repairs, cleanup services for local clients, and direct technical assistance via telephone and WhatsApp.
First Line Support
Visit our YouTube channel for quick and easy access to support videos covering product setup, troubleshooting, and helpful tips.
Our step-by-step guides are designed to help you resolve common queries and make the most of your products.
Mobile Lab Service
Our mobile lab service delivers on-site calibration, maintenance and repairs, providing clients with greater assurance and helping to reduce overall maintenance expenditure. By bringing our laboratory capabilities directly to your location, we minimize operational disruption and ensure timely attention to critical equipment.
Our technical team travels throughout South Africa, Southern, Western and Central Africa to perform services and repairs at your convenience, removing the need to freight expensive equipment across borders and thereby reducing both financial risk and transit time.
To enquire when we will be in a city near you, please call our Lab on (+27) 11 521 2380/74/02, WhatsApp us at (+27) 73 707 1398, or email lab@icl.co.za
Service & Repair Centre - DRC
On 1 July 2024, IC-Kora opened Central Africa’s first Fujikura service and repair laboratory in Kinshasa, DRC. This facility provides local access to specialised diagnostics, maintenance and warranty repairs for Fujikura equipment, reducing the need for costly cross-border freight and downtime.
IC-Kora is dedicated to delivering expert repair and maintenance services to customers across the region, ensuring timely, manufacturer-standard support and dependable after-sales care.
For enquiries, please contact: lab@ic-kora.com | Tel: +243 995 535 990 | WhatsApp: +243 999 661 316